Help Center

• Logging in
• Click “Sign in / Sign up” link at top of page
• Enter your mobile phone #, email address, or username and then your password
• Click “Log in”
• Logging out
• Click on the icon image for your account at the top of the page
• Click “Log out”

• Log in to your account
• Go to Account Settings
• Click Account
• Go to Email section
• Add new email address that you want to use, and click Save. Please note that this will need to be verified from an email that will be sent to the new email address.

In order to maintain a credible user community (mitigating potential bots, etc), ViewExchange requires users input a legitimate U.S. mobile phone #.

• Log in to your account
• Go to Account Settings
• Click Notifications
• Choose if you want to receive communications (ex: issue approval notifications) from ViewExchange through your email address, or via mobile text messages

In order to maintain a safe environment, we may suspend accounts that violate ViewExchange’s ​Terms of Service or ​Community Guidelines. Users that are suspended will be notified when their suspension is over.

• Log in to your account
• Go to Account Settings
• Click Privacy and Safety
• Go to Deactivate Account section

You can restore your ViewExchange account if it was accidentally or wrongfully deactivated for up to 30 days after deactivation. Just login to your account with your normal credentials.

• After logging in, go to www.viewexchange.com/issues/new
• Enter info for the proposed issue topic, using the following criteria:
• It should be at least a little different than existing issue topics on ViewExchange for the suggested geographic area
• When writing the issue title and description, in order to maximize user engagement try not to be biased towards your side of the opinion (you can be plenty biased when writing your opinion)
• Add 1 or 2 different geographies
• After submitting issue info, it will be reviewed within a couple hours (most of the time much sooner), and you will be notified if it was approved
• After approval, just add your opinion on the issue and it will then go live on ViewExchange

• Proposed issues that are submitted are reviewed by ViewExchange staff. Primary criteria for approval are:
• The issue description provides enough context for other users to understand what the issue is about
• At least a little different from existing issue topics on ViewExchange for the suggested geographic area
• Unbiased towards an opinion side (users can be biased when writing their opinion for the issue)
• After review, users will receive notification that issue was approved and they can add an opinion. If issue was not approved, the user will be notified that the issue needs edits or was rejected.

• When adding an issue, you can add 1-2 geographies for the issue. Following are examples if you decide 2 different geographies are relevant:
• National (U.S.) and Indiana
• Indiana and Illinois
• Indiana and Indianapolis
• Indianapolis and Louisville

• ViewExchange is primarily focused on the US market at this time. Timing for expansion to other countries is TBD.

When adding an issue, it can cover 1 to 3 issue topic categories if it is relevant for those categories (ex: Housing, Education, Transportation, etc)

To help keep scoring credible, opinion sides for issues are pre-filtered so users only score sides they agree with. Well written opinions that best represent a side of an issue are scored the highest, and given the top spot for visibility.

Opinions receive a ViewExchange score (after enough users rate the opinion), which is a composite score as rated by other users who agree with the opinion side of the issue.

To help keep scoring credible, opinion sides for issues are pre-filtered so users only score sides they agree with. Well written opinions that best represent a side of an issue are typically scored the highest, and given a top spot for visibility.

We believe it is paramount that our platform enables civil discourse. As supported by ViewExchange’s Terms of Service, if there is a violation of policy we may review and take action, including removing content, suspending users, terminating users’ access to the platform, and more. General guidelines for the ViewExchange community can be found here.

If you see something or someone on ViewExchange that violates our policies, please report it here.

If you are logged in, you can send direct messages that are private conversations between you and other people on ViewExchange. For direct messages you can click the message icon and choose a user from existing message chats, or start a new message chat with a user that follows you.

This is a political-based website and ViewExchange is a platform for users to engage in civil dialogue, so we don’t allow users to send private messages to any other user. You can send direct private messages to users from existing message chats, or start a new message chat with a user that follows you.

• Log in to your account
• Go to Account Settings
• Click Privacy and Safety
• Click on Protect Your Profile setting to only show your profile to other users that follow you. Please note that with this setting, you will need to approve each new follower.

When you block another user, they will not be able to follow you, message you, or view your posts, and you will not see posts from the user in your My Community feed. To block another user, simply go to that user’s profile page, and click on the icon with the 3 dots to find the block feature.

If you want to see a list of users you blocked, follow these steps:

• Log in to your account
• Go to Account Settings
• Click Privacy and Safety
• Click on the Blocked Accounts setting

When you mute another user, you will still follow the user, but you won’t see posts or other notifications from them in your My Community Feed.

If you want to see a list of users you muted, follow these steps:

• Log in to your account
• Go to Account Settings
• Click Privacy and Safety
• Click on the Muted Accounts setting